As a dynamic marketing professional with experience across digital content creation, retail operations, and customer engagement, I bring a versatile skill set to every role. My career path reflects my passion for connecting brands with their audiences through strategic content development, data-driven decision making, and exceptional customer experiences. From optimizing SEO performance to delivering personalized styling services and managing critical logistics operations, I've consistently demonstrated my ability to adapt and excel in diverse aspects of marketing and retail. My hands-on experience has equipped me with a comprehensive understanding of the customer journey and the strategic elements that drive business growth.
I developed strategic content across platforms to enhance brand visibility and engagement. I created and optimized weekly blog content using Google Keyword Planner for SEO, resulting in increased website traffic and improved search rankings. Simultaneously, I developed engaging multimedia content for the brand's 9,000 Instagram followers, including custom Canva graphics and edited Instagram Reels videos that expanded reach and deepened audience engagement.
I oversaw comprehensive showroom operations, managing sample check-in/out processes, merchandising new collections, and maintaining a polished, professional environment. I supported client appointments by warmly greeting buyers, assisting account managers and dressing models critically, and facilitating smooth transitions between meetings. I enhanced the client experience through hospitality services, including preparing refreshments, maintaining the kitchen area, and delivering attentive customer service throughout all appointments.
As Marketing Intern, I analyzed campaign performance data through Google Analytics while collaborating with the marketing team to develop new campaigns and social media content, including shooting and uploading content. Previously, as Logistics Assistant, efficiently managing the processing and fulfillment of domestic and international online orders via Shopify across multiple shipping platforms, while conducting daily inventory checks to maintain optimal stock levels. Concurrently worked as Customer Associate, providing personalized styling services for everyday wear and special events, driving over $22,000 in product sales through effective communication and product knowledge, and assisting customers with seamless shipping and online orders coordination.
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